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AI Automated Response Service "LINE Support Window"

Feel free to resolve issues anytime via LINE! After implementation, accuracy improves, achieving a high rate of automated responses.

The LINE support system provided by Act Co., Ltd. is an AI automatic response service that utilizes the official LINE as a contact point to streamline customer interactions. AI responds to frequently asked questions regarding business hours, fees, and service details 24 hours a day, 365 days a year, answering in natural language after understanding the content. Furthermore, in cases where judgment or individual responses are necessary, the system smoothly hands over to a human, sending a notification message to the customer while simultaneously alerting the administrator. This mechanism helps prevent missed responses while reducing the workload, achieving improved customer satisfaction and an efficient support system. 【Features】 ■ 24-hour automatic response by AI + switch to human function ■ High-precision AI response that "understands and answers" ■ A system that improves accuracy the more it is used *For more details, please download the PDF or feel free to contact us.

  • Customer Support
  • Automated response service

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